Last Updated: 14-04-2026
Welcome to 99kg . By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.
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1. General
99kg is an online platform for selling fresh fruits, vegetables, and related products.
By accessing our website, you agree to follow all terms mentioned here.
We may update these terms anytime without prior notice.
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2. Products & Pricing
We try to provide accurate product details, images, and prices.
Prices may change anytime without notice.
Product availability depends on stock and seasonal supply.
Actual product size/weight may slightly vary.
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3. Orders
Once you place an order, you will receive a confirmation.
We reserve the right to cancel or refuse any order due to:
Out of stock
Incorrect pricing
Delivery issues
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4. Same Day Delivery
We offer same-day delivery in selected areas.
Delivery time depends on:
Order time
Location
Availability of products
Delays may happen due to:
Weather conditions
Traffic
High demand
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5. Delivery Policy
Please provide correct address and contact details.
If delivery fails due to wrong information, we are not responsible.
Customer should be available to receive the order.
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6. Cancellation & Refund
Orders can be cancelled before dispatch.
Once the order is out for delivery, cancellation may not be possible.
Refund cases:
Wrong product delivered
Damaged or spoiled items
👉 In such cases, contact us within 6 hours of delivery.
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7. Quality Assurance
We ensure fresh and quality products.
Since fruits & vegetables are natural items, slight variation in:
Size
Color
Taste
is normal.
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8. User Responsibility
You agree not to misuse the website.
You will provide correct information while placing orders.
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9. Payment
We accept online payments and/or cash on delivery.
All payments must be completed before order processing (for online mode).
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10. Limitation of Liability
99kg is not responsible for:
Delivery delays due to external factors
Minor quality variations (natural products)
Technical issues on website
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11. Contact Us
If you have any questions, you can contact us:
